Public Offer

December 19, 2025

PADELAPP.CLUB LIMITED LIABILITY COMPANY, Taxpayer Identification Number (INN): 9705251602, Primary State Registration Number (OGRN): 1257700568322, Address: Rostov Region, Rostov-on-Don city district, Rostov-on-Don, Vernaya Street, 47, Email: info@padelapp.club, hereinafter referred to as the "Contractor", offers to any individual, hereinafter referred to as the "Customer", to conclude an Agreement for the provision of sports facility booking services on the terms established by this Offer, the information about which is posted in the Padelapp.club Mobile Application.
In accordance with Clause 2, Article 437 of the Civil Code of the Russian Federation (hereinafter referred to as the "Civil Code of the RF"), this document is a public Offer (hereinafter referred to as the "Offer") for all those wishing to conclude an agreement for the provision of sports facility booking services.
The Contractor and the Customer, upon request, provide each other with guarantees of their legal capacity and capacity necessary for the execution of the Agreement.

1. General Provisions
1.1. Acceptance – the complete and unconditional acceptance by the Customer of the offer on the terms set forth in this document. Acceptance is expressed by the Customer in the ways specified in this Offer.
1.2. Non-acceptance Debit – the debiting of funds from the bank card specified by the Customer in fulfillment of the terms of this Offer. The debiting of funds is carried out after booking is made in accordance with the rules and procedures provided for in this Offer.
1.3. Mobile Application "Padelapp.club" (also hereinafter referred to as the "**Mobile Application**") – a collection of interconnected texts, graphic elements, photos and videos, computer programs, including software modules, databases, cross-module components, and other elements, algorithmically combined by thematic, technical, and functional features into a single software complex under the search name "Padelapp.club", designed for installation on Android and iOS devices, enabling Customers as application users to utilize the user functionality.
1.4. Verification – a set of actions aimed at identifying the Customer as the person who has accepted this Offer.
For the purpose of fulfilling obligations under the concluded agreement, the Customer is considered to be the person who has passed verification and accepted this Offer. The person who has accepted this Offer and passed verification bears all risks associated with the receipt of the Service by any third party not authorized to do so.
1.5. Customer – an individual who has unconditionally accepted the terms of the Offer and paid for services for themselves or for the benefit of another person.
1.6. Contractor – PADELAPP.CLUB LIMITED LIABILITY COMPANY, Taxpayer Identification Number (INN): 9705251602, Primary State Registration Number (OGRN): 1257700568322, Address: Rostov Region, Rostov-on-Don city district, Rostov-on-Don, Vernaya Street, 47, Email: info@padelapp.club, providing paid services to the Customer.
1.7. Intellectual Property Results – works protected by law: materials posted in the Mobile Application, the landing page (mobile application) design, videos and photographs, and other results of intellectual activity and means of individualization protected by law.
1.8. Order – the performance by the Customer of the actions listed on the corresponding page of the Mobile Application and/or their Personal Account, necessary to receive services.
1.9. Personal Account – a personal section of the Mobile Application to which the Customer gains access after registration and/or authorization in the Mobile Application. The Personal Account is intended for storing the Customer's personal information, viewing the current status of the Personal Account, receiving notifications via the notification procedure, and performing other actions within the functionality of the Mobile Application.
1.10. Services – the provision of paid services for booking sports facilities.
Terms not defined in this section may be used in the Offer; the interpretation of such a term is made in accordance with the text of the Offer. In the absence of an unambiguous interpretation of the term in the text of the Offer, one should be guided by the interpretation of the term defined: primarily - by the legislation of the Russian Federation, secondly - in the Mobile Application, then - established practice.

2. Procedure for Concluding the Agreement
2.1. Proper acceptance of the Offer in accordance with Article 438 of the Civil Code of the Russian Federation is considered the Customer's expression of agreement with the terms of the Offer by paying for the services in accordance with the terms of the Agreement. From the moment funds are received to the Contractor's settlement account as payment for the services, the agreement is considered concluded between the Customer and the Contractor.
2.2. In accordance with Clause 3, Article 438 of the Civil Code of the Russian Federation, acceptance of the Offer is equivalent to concluding the Agreement in simple written form on the terms set forth in the Offer. Hereinafter, the "Agreement" refers to the Offer accepted by the Customer.
2.3. Acceptance implies that the Customer is familiar with the conditions, procedure for providing and paying for the Services, and acknowledges the unconditional suitability of the payment systems offered by the Contractor for paying for the Services. In case of disagreement with any terms, the Customer undertakes to cease using the Mobile Application and unsubscribe from the Mailing List, thereby stopping the receipt of electronic letters from the Contractor.

3. Subject of the Agreement
3.1. The Contractor undertakes to provide the Customer with services for booking sports facilities, including providing access to information about available facilities, booking usage times for facilities in the Mobile Application, and the Customer undertakes to accept and pay for these services.
3.2. A complete description of the services is contained in the Mobile Application. The Customer is obliged to independently review the description of the Services.

4. Rights and Obligations of the Parties
4.1. The Contractor is obliged to:
4.1.1. Provide the Customer with access to the Mobile Application and the ability to use it in accordance with the terms of the Offer, except in cases provided for by the Offer.
4.1.2. Not disclose confidential information and data provided by the Customer in connection with the execution of this Agreement, nor disclose or divulge such facts or information (except for information of a public nature) to any third party without the prior written consent of the Customer.
4.1.3. Before concluding this Agreement and during its term, provide the Customer with reliable information about the paid services provided, ensuring the possibility of their correct selection.
4.1.4. Suspend or terminate the Customer's access to the Mobile Application (including blocking the account) if the Contractor suspects fraudulent activities using the Customer's account or unlawful actions by other users or third parties.
4.1.5. Refuse acceptance of the Offer if the Customer provides inaccurate or incomplete data required for registration at the time of registration in the Mobile Application.
4.2. The Contractor has the right to:
4.2.1. Make changes to the Offer by posting a new version in the Mobile Application.
4.2.2. Make changes to the tariffs and conditions for providing unpaid services.
4.2.3. Terminate the agreement unilaterally if the following grounds exist: a gross violation by the Customer of the Rules for visiting sports facilities; violation by the Customer of safety requirements.
4.3. The Customer is obliged to:
4.3.1. Provide accurate and complete information during registration in the Mobile Application.
4.3.2. Strictly comply with the established Rules for using sports facilities, including safety requirements, other established requirements and restrictions.
4.3.3. Not perform actions that may lead to damage to property or harm to the health of other persons.
4.3.4. Timely and fully pay for the provided Services by way of full prepayment in accordance with the information posted in the Mobile Application.
4.3.5. Not transfer their login credentials, including username, password, and other access means to their personal account in the Mobile Application, to third parties.
4.3.6. Independently monitor their own health condition and not impact other visitors to sports facilities in a way that poses a health threat. In case of feeling unwell, to refrain from visiting sports facilities.
4.3.7. Not consume food on the territory of sports facilities and other sports-purpose objects that are part of the complex.
4.3.8. Use the Mobile Application solely within the limits established by the Offer and not allow infringement of the Contractor's exclusive right to the Mobile Application.
4.4. The Customer has the right to:
4.4.1. Monitor the proper performance by the Contractor of its obligations to provide the leased facilities for use on the terms and in the manner provided for by this Offer.
4.4.2. Request information related to the operation of the complex, including data on its technical condition, operating hours, events held, and other significant aspects of the complex's activities necessary for the exercise of the Customer's rights and legitimate interests.

5. Procedure for Service Provision
5.1. When submitting a service booking request (hereinafter referred to as the "Request"), the Customer confirms their agreement with the terms of this Public Offer and expresses their intention to conclude an agreement for the provision of sports facility booking services.
5.2. At the moment of request confirmation, funds are debited from the bank card linked to the Personal Account/specified during the request submission.
5.3. The amount to be paid is determined according to the current prices indicated in the Mobile Application at the time of booking and is subject to full deduction from the Customer's bank account.
5.4. The service of booking a sports facility (hereinafter referred to as the "Service") is considered fully and properly provided upon the expiration of the service period established in the booking, regardless of the Customer's actual use of the sports facility.
5.5. The Customer's or their representatives' failure to appear at the sports facility at the scheduled time and date is not grounds for deeming the Service not provided and/or for recalculating the cost of the Service.
5.6. The Customer is obliged to independently monitor the time and date of Service provision. The Contractor is not responsible for the Customer's and/or their representatives' failure to appear at the sports facility.
5.7. Changing the facility rental time, including shifting the rental start time, is not permitted if less than 24 hours remain until the scheduled rental start time.
5.8. Any request from the Customer to change the rental time received less than 24 hours before the scheduled rental period is considered a new booking request and is subject to consideration on general terms.
5.9. If it is necessary to change the rental time, the Customer is obliged to send a corresponding written notification to the Contractor no less than 24 hours before the originally agreed rental start time.
5.10. The Customer's violation of the established notification period for changing the rental time is grounds for withholding the paid rental fee in full.
Procedure for Providing the Service of Video Recording the Game Process on the Sports Facility
5.11. The Customer has the right to choose the additional service of video recording the game process on the sports facility by checking the corresponding box in the Application when making a facility booking.
5.12. When the video recording service is selected, the Contractor uploads the video materials to the Mobile Application within 3 calendar days; access to the materials is provided to the Customer in their Personal Account in the Application.
5.13. The storage period for video materials is determined by the technical capabilities of the System.
Health Status and Injury
5.15. By accepting this Agreement, the Customer confirms that they have no medical contraindications that would make visiting the sports facility and receiving the Services impossible.
5.16. The Parties agree that in case of the Customer's non-compliance with clause 5.15 of this Offer, as well as the Rules for visiting the sports facility or providing false information about their health status, the Contractor is not responsible for harm caused to the Customer's health or any physical injury sustained by them.
General Rules for Staying at the Sports Facility
5.17. A visitor to the sports facility cannot be an individual under 14 years of age; minor children aged 3 to 13 years are allowed to attend classes only if a parent/legal representative/coach is present with them during the class.
5.18. The Customer, Guest, or Minor is recommended to undergo a medical examination by a doctor before starting regular class attendance. The Contractor is not responsible for possible damage to the health of the Customer, Guests, or Minors during classes.
5.19. It is prohibited to enter the premises of sports facilities intended for sports activities wearing street shoes. When attending classes, one must be dressed in sportswear appropriate for the ambient temperature, and wear changeable sports shoes suitable for tennis, padel, and squash and sports games, which do not leave marks on the surfaces.
5.20. During class, it is recommended to have non-carbonated drinking water in a plastic bottle with a tightly closing lid. It is prohibited to bring and consume carbonated and sugary drinks, any food products during classes. Smoking and consuming alcoholic beverages on the facility and adjacent territory is prohibited.
5.21. It is not permitted to play music or talk loudly during classes, including via communication devices, distracting other visitors from the class. Video and photography of one's own class are permitted, excluding the capture of other individuals in the photo and video materials.
5.22. When attending classes, one must be healthy. If signs of any illnesses are present (cold, headache, malaise, etc.), attending classes is strictly prohibited.
5.23. While on the facility and adjacent territories, premises of the sports facility, safety requirements and fire safety rules must be observed, and cleanliness and order must be maintained.
5.24. It is important to observe generally accepted norms of behavior and rules of public order. It is necessary to treat administrative, coaching, and technical staff with respect and not to inconvenience other visitors with one's actions.
5.25. It is prohibited to bring animals onto the facility and be in the premises of the sports facility with animals.
5.26. The Customer is obliged to maintain cleanliness and hygiene standards in all premises of the sports facilities.
5.27. The following is prohibited on the territory of the sports facilities and in the premises of the sports facility: smoking; being in a state of intoxication, consuming alcoholic beverages, drugs, and medications not recommended by medical personnel; bringing and/or storing any types of weapons, flammable, poisonous, explosive substances; bringing food into the training area, changing rooms; bringing animals; independently using air conditioners, music and other equipment of the sports facilities; hindering the observance of cleaning and ventilation schedules of the sports facilities; entering territory intended for official use, except in cases of a special invitation; bringing and using electric household heating appliances in the Club's premises; insulting visitors and staff of the sports facilities, provoking or participating in a fight, committing other unlawful actions that violate public order, threaten life and health, property, affect the honor and dignity of any persons present on the territory of the sports facilities, including the facility staff; using the premises of the sports facilities and adjacent territories for political and religious purposes, including conducting meetings, rallies, ceremonies, etc.
5.28. The Customer has the right to bring guests onto the territory of the sports facilities. In this case, these Rules apply to the guest. The Customer is responsible for ensuring that the individuals they invite comply with these Rules, as well as jointly and severally liable for said individuals in case they cause damage to the property of the sports facilities. Guest visits are paid. When visiting the sports facilities, a Guest is obliged to present an identity document (passport) or driver's license; otherwise, the Administration of the sports facility reserves the right to deny the Guest access to classes.

6. Cost of Services and Payment Procedure
6.1. The cost of services is indicated in the corresponding section with the tariffs for bookable facilities. The payment method under the Agreement is payment via internet payment systems specified in the application.
6.2. The Contractor may unilaterally change the cost of Services, having previously notified the Customer of this 3 working days before the date of the cost change by posting information in the application. The cost of Services paid for by the Customer is not subject to change.
6.3. The Customer is solely responsible for errors made by them when paying for the Services. The Contractor is not responsible for losses and other adverse consequences that may arise for the Customer and/or third parties in case of incorrect indication of the payment purpose.
6.4. When paying for the Services, the Customer is obliged to indicate all required data in the order and payment form. In the absence and/or incorrect indication of the required information, the Contractor may, at its discretion, consider that the payment obligations have not been properly fulfilled by the Customer or independently identify the payment according to its own accounting data.
6.5. The Customer agrees that financial documents provided to the Customer in electronic form have legal force in the absence of the original.
6.6. The cost of Services under the Agreement is defined in the Mobile Application.
6.7. Refunds are made provided that the Customer sends a request to the Contractor's address with the Customer's personal signature, asking for a refund. The request must be sent in scanned form with a handwritten signature to the Contractor's email.
6.8. The request for a refund of funds paid for the Service must indicate: — the Customer's surname, first name, patronymic; — date, amount of payment; — reasons for the refund; — passport details; — bank account details; — phone number, email address.
6.9. The Contractor reviews refund requests within 10 working days and informs the Customer of the decision made via email.
6.10. Funds are subject to refund to the Customer by bank transfer to the details specified by the Customer in the application.
6.11. Refunds are made for services not provided.
6.12. In cases where the Services could not be provided due to the Customer's fault, as well as in cases where the Customer failed to appear at the sports facility without any notification to the Contractor, the services are considered provided, and funds are not subject to refund.

7. Rights to Intellectual Property Results
7.1. The exclusive rights to informational materials in the Mobile Application, as well as those contained in informational letters sent to the Customer's email address, belong to the Contractor.
7.2. The Customer has the right to use the Mobile Application solely for personal non-commercial purposes to achieve the goal of the Agreement.
7.3. Criminal and civil liability is provided for the violation of copyright and exclusive rights. Any violations are pursued by the Contractor in court. In case of the Customer's violation of the exclusive and copyright rights of the Contractor, the Contractor has the right to recover compensation from the Customer in the amount of 500,000 (five hundred thousand) rubles for each violation.
7.4. The texts of email letters received during the Mailing, trademarks, logos, trade names, other means of individualization, any texts, images, other copyright objects posted in the Mobile Application are the property of the Contractor or third parties, the rights to which are protected by the legislation of the Russian Federation. The use of the specified objects without the consent of the right holder is prohibited.

8. Liability of the Parties
8.1. For failure to perform or improper performance of obligations under the agreement, the Contractor and the Customer bear liability as provided for by the agreement and the legislation of the Russian Federation.
8.2. The Contractor is not responsible: for the correctness or erroneousness of decisions made by the Customer regarding the information received during the service provision; if the impossibility of providing services is related to or resulted from the Customer providing the Contractor with inaccurate, incorrect, untimely, outdated, incomplete, or misleading information. Any related claims from third parties and/or regulatory authorities are not accepted by the Contractor and are the responsibility of the Customer; for the failure and/or improper performance of obligations by third parties engaged by the Customer, in particular by payment systems, banks used by the Customer to pay for the Service; for the discrepancy between the provided service and the Customer's expectations and/or for their subjective assessment. Non-conformity with expectations and/or a negative subjective assessment are not grounds to consider the services provided as low-quality or not in the agreed volume.
8.3. The Customer is obliged to fully compensate the Contractor for losses associated with the violation of the Agreement terms. The Customer is liable in accordance with the current legislation of the Russian Federation on intellectual property protection.
8.4. All disputes or disagreements arising between the Parties regarding the Agreement or in connection with it are resolved through negotiations between them. Pre-trial dispute settlement is mandatory. The period for responding to a claim is 15 calendar days.
8.5. If the Parties do not reach any agreements, the Party whose right has been violated has the right to apply to the court at the place of registration of the Contractor for the protection of its right, in the manner prescribed by the legislation of the Russian Federation.

9. Term of the Agreement, Amendments, and Termination
9.1. The terms under which the Agreement is concluded may be amended by agreement of the Parties or in accordance with the legislation of the Russian Federation.
9.2. Amendments to the Agreement are formalized by additional agreements to the Agreement.
9.3. The Agreement may be terminated by agreement of the Parties.
9.4. The Agreement enters into force on the day it is concluded by the Parties and remains in effect until the Parties have fully fulfilled their obligations.

10. Protection and Processing of Personal Data
10.1. Consent to the Processing of Personal Data
By accepting this Offer and using the Contractor's services, the Customer provides voluntary, informed, and unambiguous consent to the processing of their personal data in accordance with Federal Law No. 152-FZ of July 27, 2006, "On Personal Data" (hereinafter referred to as "Federal Law No. 152-FZ").
10.2. Purposes of Processing Personal Data
The Customer's personal data are processed for the purposes of: Concluding and executing a service agreement; Identifying the Customer and verifying their identity; Providing services and technical support; Processing payments and monitoring their receipt; Sending information about booked facilities; Sending informational and promotional materials (only with consent); Improving service quality and preventing fraud; Complying with the requirements of the legislation of the Russian Federation; Handling claims and resolving disputes.
10.3. List of Processed Personal Data
The Contractor processes the following categories of personal data: Mandatory data: Surname, first name, patronymic; Mobile phone number; Email address; Residential address; If applicable: Details of an identity document (for verification); Payment details (last 4 digits of the bank card); Date of birth; Data on the presence of minors (if participating); Video and photographic images containing the Customer's image (with consent).
10.4. Processing Methods
Personal data are processed by automated (using electronic systems) and non-automated methods, including collection, recording, storage, updating, use, transfer, and deletion of data.
10.5. Transfer of Personal Data to Third Parties
The Contractor transfers personal data to: Payment systems and banks — for payment processing; Service providers — for technical support and hosting; Law enforcement agencies — if there is a lawful request; Tax authorities — in accordance with legal requirements; Other parties — only with the separate consent of the Customer. Personal data are not transferred to countries that do not ensure an adequate level of protection without obtaining separate written consent.
10.6. Video and Photographic Materials
Video cameras may be present at the locations where services are provided. The Customer is aware of and accepts this fact. The public dissemination of video and photographic materials containing the Customer's image is carried out only with the separate written consent of the Customer, in accordance with Article 152.1 of the Civil Code of the Russian Federation. By default, video materials are private and are used solely for security and facility management purposes.
10.7. Informational and Promotional Materials
The Contractor may send the Customer informational materials about new services, promotions, and offers only with the Customer's prior consent. The Customer may refuse to receive such materials at any time by notifying the Contractor

11. Final Provisions
11.1. The information specified in the Agreement corresponds to the information posted in the Mobile Application on the date of the Agreement's conclusion.
11.2. Neither Party has the right to transfer its rights under the Agreement to a third party without the written consent of the other Party.
11.3. If a court declares any provision of the Agreement invalid, this does not entail the invalidity of the remaining provisions.
11.4. The Customer confirms that prior to concluding the Agreement, they received from the Contractor complete information about the terms, procedure, and other conditions for the provision of Services, and that all terms of the Agreement are clear to them, and they accept them unconditionally and in full.
11.5. The Agreement is effective until the Parties have fully fulfilled their obligations under the Agreement, or until its termination at the initiative of one of the parties or by agreement of the parties.
11.6. The Parties acknowledge that all notices, messages, agreements, documents, and letters sent using authorized email addresses, the Personal Account, as well as through permissible communication channels are considered sent and signed by the Parties, except when such letters expressly indicate otherwise.
11.7. The Parties recognize the following as permissible communication channels: For the Contractor: email address: info@padelapp.club; For the Customer: the email address specified in the Personal Account during registration in the Mobile Application; the phone number provided when making a booking (including messengers installed on the Customer's device and linked to this mobile number).
11.8. The Parties undertake to ensure the confidentiality of information and data necessary for accessing authorized email addresses and the Personal Account, to prevent disclosure of such information and its transfer to third parties. The Parties independently determine the procedure for restricting access to such information.
11.9. Until receiving information from the Customer about a breach of confidentiality, all actions and documents performed and sent using the Customer's authorized email address and Personal Account, even if such actions and documents were performed and sent by other persons, are considered performed and sent by the Customer. In this case, rights, obligations, and liability arise for the Customer.
11.10. Until receiving information from the Contractor about a breach of confidentiality, all actions and documents performed and sent using the Contractor's authorized email address, even if such actions and documents were performed and sent by other persons, are considered performed and sent by the Contractor.
11.11. The Agreement is effective until the service is provided (until the facility rental time expires) or until terminated at the initiative of the parties.

**12. Contractor's Details**

PADELAPP.CLUB LIMITED LIABILITY COMPANY
Taxpayer Identification Number (INN): 9705251602
Primary State Registration Number (OGRN): 1257700568322
Tax Registration Reason Code (KPP): 770501001
Address: Rostov Region, Rostov-on-Don city district, Rostov-on-Don, Vernaya Street, 47
Current Account: 40702810710002027966
Correspondent Account: 30101810145250000974
Bank: JSC "TBank"
Email: info@padelapp.club