Consent to the Processing of Personal Data

The operator of personal data is: PADELAPP.CLUB LIMITED LIABILITY COMPANY, Taxpayer Identification Number (INN): 9705251602, Primary State Registration Number (OGRN): 1257700568322, Address: Rostov Region, Rostov-on-Don city district, Rostov-on-Don, Vernaya Street, 47, Email: info@padelapp.club (hereinafter referred to as the "Contractor").

Purposes of Processing Personal Data
The Customer's personal data are processed for the purposes of: Concluding and executing a service agreement; Identifying the Customer and verifying their identity; Providing services and technical support; Processing payments and monitoring their receipt; Sending information about booked facilities; Sending informational and promotional materials (only with consent); Improving service quality and preventing fraud; Complying with the requirements of the legislation of the Russian Federation; Handling claims and resolving disputes.

List of Processed Personal Data
The Contractor processes the following categories of personal data: Surname, first name, patronymic; Mobile phone number; Gender; Email address; Residential address; Details of an identity document (for verification); Payment details (last 4 digits of the bank card); Data on the presence of minors (if participating); Video and photographic images containing the Customer's image (with consent).

Processing Methods
Personal data are processed by automated (using electronic systems) and non-automated methods, including collection, recording, storage, updating, use, transfer, and deletion of data.

Transfer of Personal Data to Third Parties
The Contractor transfers personal data to: Payment systems and banks — for payment processing; Service providers — for technical support and hosting; Law enforcement agencies — if there is a lawful request; Tax authorities — in accordance with legal requirements; Other parties — only with the separate consent of the Customer. Personal data are not transferred to countries that do not ensure an adequate level of protection without obtaining separate written consent.

Video and Photographic Materials
Video cameras may be present at the locations where services are provided. The Customer is aware of and accepts this fact. The public dissemination of video and photographic materials containing the Customer's image is carried out only with the separate written consent of the Customer, in accordance with Article 152.1 of the Civil Code of the Russian Federation. By default, video materials are private and are used solely for security and facility management purposes.

Informational and Promotional Materials
The Contractor may send the Customer informational materials about new services, promotions, and offers only with the Customer's prior consent. The Customer may refuse to receive such materials at any time by notifying the Contractor via: The personal account in the Mobile Application; The email address info@padelapp.club.

Customer's Rights
The Customer has the right to: Request information about the existence and processing of their personal data; Demand the clarification, updating, or deletion of incorrect data; Demand the cessation of processing of personal data; Withdraw consent to processing at any time; Object to receiving promotional materials; File a complaint with Roskomnadzor (www.rkn.gov.ru) in case of rights violations.

Personal Data Retention Periods
Primary Period: Personal data are stored for the period of service usage and for 3 years after the cessation of use or receipt of a deletion request. Exceptions: Data required for tax purposes, legal proceedings, and compliance with law enforcement requirements are stored in accordance with legal requirements. After the expiration of the period: Personal data are deleted or anonymized.

Security of Personal Data
The Contractor ensures the protection of personal data from unauthorized access, alteration, and destruction by implementing appropriate technical and organizational measures stipulated by Decree of the Government of the Russian Federation No. 1119 dated November 1, 2012. The Contractor is not responsible for: Unauthorized access resulting from the Customer's own actions; Data damage under force majeure circumstances.

Withdrawal of Consent
The Customer may withdraw consent to the processing of personal data at any time by sending a written statement to the Contractor: By email: info@padelapp.club Through the application: in the "Personal Account" section — "Privacy Settings" The withdrawal becomes effective from the moment the statement is received, except in cases where processing is necessary for: Fulfillment of a contract or other legal obligations; Compliance with legal requirements; Protection of the Contractor's rights in legal proceedings.

Notices and Requests
The Customer sends all requests related to personal data to the Contractor using one of the methods specified in clause 10.12. The Contractor reviews requests within 10 business days of their receipt.

Notices and Requests
All requests related to personal data are to be submitted by the Customer to the Contractor using one of the methods specified in clause 10.12. The Contractor reviews requests within 10 working days of their receipt.

Compliance with Legislation
This section complies with the requirements of Federal Law No. 152-FZ of July 27, 2006, "On Personal Data" (as amended by Federal Law No. 156-FZ of June 24, 2025).

Acceptance of Consent
Acceptance of consent to the processing of personal data is carried out by: Electronic method — by checking a box during registration in the Mobile Application; Confirmation by action — by making the first payment for services; Written method — by signing this Offer and sending it to the Contractor. Continued use of the Mobile Application and services implies consent to the terms of personal data processing.